I have never so betrayed by a brand in my life, until my latest experience with Bianca Chandon. Recently, I had just made two orders from 11/10/17 drop which consisted of the logotype t shirts. One order had Two Navy Shirts and the other had Two Olive Shirts ( if you're wondering why I ordered two, it's because I like to keep extras of my favorite pieces) . Surprisingly both of my orders shipped the same day of the drop and they arrived on 11/13/17.I opened my first package to find both of my Olive T-Shirts and then I opened my second package to find only one of the Navy T-Shirts. Since my previous transactions from Bianca Chandon went smooth, I thought that this had to be an honest mistake. I sent an email to info@biancachandon.com on 11/13/17 asking if they could either refund me the money for the T-Shirt or mail another one to me.11/16/17 : Still no response so I sent an email asking if they could reply11/19/17 : Still no response so I sent another email stating that I'll get in contact with my bank and the BBB ( Knowing that won't do shit because I used a debit card ).11/20/17 : Again still no response so I email them again complaining11/20/17 : I sent a DM on Insta as my last ditch effort11/22/17 : Once again! No reply. So I sent an email complaining about the amount of disrespect there is for ignoring my emails. I also point out what's the point of having a contact button at the bottom of your page if you don't get in contact with your customer.11/24/17 (Today) : Wow! Still no response what a surprise! I'm officially done.I know that everyone has different experiences with brands and it all varies from bad to amazing. Bianca Chandon has left me with a frustrating feeling of betrayal and dishonesty. Of course, whoever is running the stupid contact email for Bianca Chandon is probably thinking I'm telling a lie. The least they could've responded with something instead of leaving me frustrated.I guess now it's whatever. I can't do a chargeback because I used a debit card meaning there's basically nothing that can be done. You can say that's a stupid move on my part, but I thought I bought something from a legitimate and honest brand. Guess Bianca Chandon isn't what it seems to be anymore 😩.You can take my experience in whatever way you feel. If you think I'm telling a lie, then so be it. It's just a warning from me to y'all when purchasing from them. Use PayPal or something that's more protective.What has your experience been with Bianca Chandon? via /r/streetwear http://ift.tt/2i49yNt
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