I see these types of posts all the time regarding smaller, start-up, or Instagram brands, but I didn't really expect to have this experience with a relatively thriving brand that has a small presence on this subreddit.I bought a parka from them over two weeks ago, on Friday 1/26/18, and paid for 2-day express shipping because I needed to receive it by the next weekend. Order confirmed, everything's alright. Except by the time next Friday rolls around, my order still hasn't shipped. I reach out to Cody, one of their customer service reps, and he explains that they had just moved their fulfillment center and were experiencing delays - so sorry, I'll refund your shipping cost, I promise it will 100% ship out next week.Okay, perfect. Except it doesn't even ship out the next week. Now it's been over two weeks, and my order is still frozen. I email Cody, and their multiple help emails at info@perspectives, support@perspectives, help@perspectives... nothing. No response.Now, I'm looking at the third week after I placed my order. I desperately need my order in this week, because I'm leaving the country soon (as I explained to Cody in my emails) - if I don't get it in this week, I guess I'll file a credit card dispute. However, I wanted to warn you guys not to buy from them in the near future - I'm sure that they've completed a lot of orders in the past, but at the moment, maybe due to the fulfillment center moving around, they've delayed my order for over two weeks, made promises they couldn't keep, and ignored my emails.I'll provide screenshots if anyone wants them. via /r/streetwear http://ift.tt/2EwqN3g
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